Since 2025
We transport patients to dialysis, chemotherapy, physical therapy, and every medical appointment in between. Reliable. On time. Every time.
The gap we fill
The NEMT broker system manages millions of trips across the country — but fragmentation, aging software, and driver shortages mean patients get dropped, not picked up. Every missed appointment costs the healthcare system more than a working ride ever would.
CareHaul exists to be the operator that gets it right: clean billing, on-time arrivals, and drivers who give a damn.
What we do
Every NEMT trip — ambulatory, assistive devices, and ADA-adjacent transport. Dispatched from a single dashboard.
Dialysis runs three times a week. Physical therapy every Tuesday. We build routes around recurring patients so you know your schedule before the week starts.
ModivCare. MTM. Every major NEMT broker. Our software ingests trip manifests automatically, dispatches to your drivers, and generates clean claims for billing.
Every vehicle tracked live. ETA sent to the patient. If a driver is running late, dispatch gets an alert before the patient notices.
No denied claims. No billing department nightmares. The software catches eligibility issues before submission and formats data in each broker's exact spec.
Every trip record is HIPAA-protected. Driver apps, dispatch dashboards, and billing systems all meet federal compliance standards out of the box.
Start with one vehicle. Add a fleet. The platform grows with you — same dashboard, same workflow, no replatforming as you hit 10 or 50 trips a day.
How it works
ModivCare or MTM sends the trip manifest. Our software ingests it — no manual entry, no copy-paste errors.
Dispatch sees the trip in the dashboard, assigns it to the right vehicle based on vehicle type, location, and availability.
Mobile app receives the full trip manifest. Patient contact info, pick-up address, special needs, destination — everything in one place.
Real-time GPS shows dispatch when the patient is picked up. Trip status updates flow back to the broker automatically. Clean claim generated.
Why operators choose CareHaul
Spreadsheets for scheduling, phone calls for dispatch, paper forms for billing. It works until you hit 10 trips a day. Then it falls apart and denials eat your margin.
TripMaster and RoutingBox have 40-year-old interfaces and opaque pricing. CareHaul is built for how operators actually work — mobile-first, transparent billing, real-time everything.
ModivCare and MTM run the network, but they don't run your trips. CareHaul gives operators the tools to win in the gaps the brokers leave open — better on-time rates, smarter routes, cleaner claims.
Uber and Lyft handle low-acuity rides. NEMT patients need scheduled pickups, drivers who understand mobility limitations, and transport that respects their care plan. That's a different job.
The market
The NEMT market is large, growing at 8–10% per year, and fragmented. Demographics are the wind at your back: 18% of Americans are 65+, up from 12.4% twenty years ago. Every dialysis patient needs three rides a week. Every one of them is a scheduled, predictable trip you can build a business around.
CareHaul builds the tools. You build the routes. We both get patients where they need to go.
For Operators
Register once. When a patient books a ride, we email you immediately with full ride details and a one-click claim link. No apps to check. No calls to make.
Book a Ride
Schedule a NEMT ride in under 2 minutes. We confirm every request within 1 hour. All drivers are background-checked and insured.
Quick Pay
Need to pay for your upcoming trip? Use our secure one-click payment portal. Standard NEMT trip rate: $75.